Occasionally, company filters can block or misroute emails. Whitelisting prevents this and ensures challenge updates, invites and resources display properly.
Please ask your IT/Security team to whitelist:
Email delivery (sender configuration):
gojoe.com (sent via 52.13.230.214 AWS)
Return path: LO0P123MB6268.GBRP123.PROD.OUTLOOK.COM
Network / backend access:
To ensure the app and associated services work correctly over company Wi-Fi and internal networks, please also allow access to:
Useful links for IT teams:
If you need more information, reach out to us at help@gojoe.com or use the Live Chat in-app (Profile > Need Help? > Live Chat)