Mobile App
Frequently asked questions from our community of GoJoe's. Dive in and learn everything from syncing a wearable to how our challenges work.
What is GoJoe?
Is GoJoe a step challenge?
Aren't the cyclists going to get all the glory if they're included in a challenge with runners, walkers, swimmers etc?
How we ensure GoJoe is inclusive to everyone?
How are points counted towards challenges?
To count for a challenge what needs to happen?
Is GoJoe free to use?
Is GoJoe available in other languages?
How do I sync a wearable and what will happen?
How to connect Samsung Health?
I have a wearable that isn't listed - can I sync it to GoJoe?
What activities will come to GoJoe using the Apple Health connection?
Do I need to give the permissions when connecting a wearable in order to share the data with GoJoe?
Do I need to start/ stop activities on my wearable for them to come across to GoJoe?
I've synced my wearable but the activities aren't coming across
Does GoJoe pull over steps?
My cycle is showing as 0 points