Skip to main content

Why are my activities missing, or why am I being asked to create an account when I log in?

Written by Thea Esguerra

This usually happens when you log in with a different email address from the one you first joined with. Check whether you originally joined with your work email or your personal email. Then log out and log back in with that address, and your activities should appear.

If you’ve accidentally created a second account and your activities still aren’t showing, our support team can help. Just share both email addresses you’ve used, and a member of the team will look into it.

Did this answer your question?