Need technical support? We’ve got you. It’s a team game at GoJoe — and that includes supporting you when things go a bit wonky. Here’s how to get help:
Live Chat (fastest!)
You can chat with a real human Joe in two ways:
In-app: Tap your profile icon (top-left corner of the main screen) > Need Help? > Live Chat
On the website: Click the speech bubble in the bottom-right corner
Just type “Talk to a person” to be routed to someone from our team.
Email Support
Prefer email? No problem. Drop us a message at help@gojoe.com or through our website’s contact form.
When issues arise, our aim is to resolve it and then do this...
