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Managing your AI Knowledge

In Genesis, you manage the questions and answers AI reads about your business in AI Knowledge, in your dashboard.

Written by Vitaliy Levit

If you're in Genesis, your AI Start Here page builds itself from your website, your tours and your reviews, and it stays up to date as those change.

You don't edit it in the editor. You manage it in AI Knowledge, in your dashboard. That's where everything we want AI to know about your business lives. Over time, this knowledge will show up across your website wherever AI is most likely to read it, not only on one page.

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Find AI Knowledge

Log in to your dashboard at app.gondola.travel and click AI Knowledge in the menu on the left.

AI Knowledge in the Gondola dashboard

Your questions are sorted into four sections:

  • Customer Questions: what guests ask about your products before they book.

  • Destinations & Things to Do: things to do and see around the places you operate.

  • Reviews & Proof: what past guests say about their experience with you.

  • Your own questions: anything else you want AI to know about your business.

Edit an answer

Click Edit next to any question. Change the question or the answer, then click Save question. Changed your mind? Click Discard changes.

Editing a question in AI Knowledge

Hide, show or delete

Click Hide to take a question off your AI Start Here page. It stays in your list, and you can click Show to bring it back. Click the trash icon to delete a question for good. You'll be asked to confirm first.

Reorder questions

Drag a question by the handle on its left to move it up or down the list.

Add your own question

Open Your own questions and click Add a question. Type the question and the answer, then click Add question. New questions show on your AI Start Here page.

See your page

Click Preview Page at the top right to open your AI Start Here page on your website.

Read every answer

The first answers were written automatically from your website and your reviews. Read through them and fix anything that isn't quite right. When a guest asks a question, AI pulls its answer from here, so every answer should sound the way you'd say it.

Questions? Just send us a message.

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