If a gift has not been accepted by a recipient yet or is still pending payment from a sender, a gift CAN be canceled or edited. For further clarification, once a gift has been ordered and processed on our end, you are no longer able to cancel or edit information on an order. If you would like to cancel a gift, please send us a message via live chat or email at support@ongoody.com.

If you scheduled a gift in advance you can cancel it, before it has been sent, on the "My Gifts" page on the personal gifting website view by clicking on the gift and selecting "CANCEL."