The Deposit Settings page shows your accepted payment options, standard policies, and seasonal policies in one place.
Standard Policies
Choose whether to always require a deposit for a service or let pet owners reserve online without one. If you require a deposit, you can also set automatic refunds for timely cancellations.
Seasonal Policies
Goose lets you set different deposit rules for specific dates. For example, require a deposit only during the week before Thanksgiving, even if daycare normally doesn’t need one — or raise your standard 50% deposit to 100% between Christmas and New Year’s Eve.
Below Standard Policies, you’ll find the Seasonal Policies section.
Click “Add New” to build a seasonal policy.
In this example, Labor Day Weekend requires a 100% deposit, fully refundable if canceled 7 days before the visit. Cancellations after that get a 50% refund.
Note: seasonal deposit settings only apply to future bookings. Goose won’t request a deposit for existing bookings that fall within a seasonal date range.
Overlapping Policies
Goose supports overlapping seasonal policies. Use the up and down arrows to set which policy takes priority — by default, the most recently added policy wins when dates overlap.
In this example, the facility requires a 50% deposit for boarding stays on summer weekends, but Labor Day Weekend takes priority and requires 100%:
Use the up and down arrows next to a policy name to rank Labor Day Weekend above Summer Weekends.