If you want to reset your password, here’s the best way to make sure it goes smoothly:
For Android:
Step 1: In your Sign in page, click on "Forgot your password?"
Step 2: Fill in your email and request a password reset link (keep the app open in the background)
Step 3: From your email, click on the "RESET PASSWORD" button
Step 4: You will be taken to the Sign up screen. You need to press the "BACK" button at the bottom. This will take you to the Create a password screen where you can create a new password.
Step 5: You can sign in using your new password.
For iOS:
Step 1: In your Sign in page, click on "Forgot your password?"
Step 2: Fill in your email and request a password reset link (keep the app open in the background)
Step 3: From your email, click on the "RESET PASSWORD" button
Step 4: You will be taken to the Create a password screen
Step 5: You can sign in using your new password.
