All Collections
Couriers
1. Getting started: Sign in & Set up
2. Getting your first job
3. Completing a job - from pickup to delivery
4. Your Sequence & Managing your ongoing jobs
5. Submitting proof of delivery
6. Delivering age-restricted items
7. Customer not at pickup/delivery location
8. The item is not ready to be collected
9. Delivering jobs on time / I am late for my job
10. Job cancellations / Cancellation fees
11. My earnings / When do I get paid?
12. Waiting time: What you need to know
13. Working area
14. Sending a job to another courier
15. Working on the London circuit
16. Onsi (FAQ)
17. A customer's favourite courier
18. Delayed notifications in the Courier App
Asda, Co-op & Screwfix: What you need to know
Pharmacy shifts
Buzzbike: Everything you need to know
Dulux - Everything you need to know
Co-op "On-time" incentive T&C's
The new KPI score