If your job hasn't been accepted yet, please rest assured our team is working hard to get the job to the right courier.
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​If your deadline is very short

Please drop us a message on Live Chat.
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​If your job is scheduled for the future

The job may not be assigned until up to 30 minutes before the scheduled collection window.
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To give you the best chances of having your job accepted, please make sure you have input accurate weight, dimension and descriptions - if unclear, a courier is less likely to accept.

If you need to update or change your job details, let us know on Live Chat.

Want to cancel?

As long as your job is unaccepted there will be no cancellation fee applied, so feel free to cancel your booking and rebook with different information.

Any questions? Drop us a message on Live Chat.