Your ETA is an 'estimated time of arrival' for your package and helps you to know when to be ready for collection or delivery. There's a couple of ways to check your ETA:
Via the web app:
Find your live jobs under the 'Today' tab on the left hand menu
Select the job you'd like to track
You'll see your job details, a live tracking link on a map view, your ETA and courier details in case you need to get in touch with them
Via the link sent to your email:
Once your job has been accepted by a courier, we will email you a tracking link
Open the link to see your job details, a live tracking link on a map view, your ETA and courier details in case you need to get in touch with them
Why is my ETA changing?
Your ETA may fluctuate as couriers might pick up other collections and deliveries en route to you (unless you've booked our direct service).
However, they should still deliver within the delivery window set by you.
Share your tracking link:
During booking, add in your recipient's email address so that we can send them a tracking link once the job has been accepted
Or, you can simply copy the tracking link URL and send it to whoever might need it
Any questions? Drop us a message on Live Chat.