Dulux is the UK’s leading paint retailer with 230 stores around the UK. You will be asked to collect paint and supplies from their stores across the UK to customers and/or between sites.
Type of work
Same-day - Car service - delivery within 90 minutes within 2 miles radius
Same-day - Car / Small Van service - delivery within 2 or 3 hours within a 6 or 10 miles radius
Shift - Cars and vans - half day (5 hours) or all day (10 hours)
Health & safety
Report any incident (i.e spillages, accidents, personal injury) to the pickup store and Gophr Support
Please wear a hi-viz vest when loading and unloading
Take care when lifting heavy items (see here)
Before your shift
Dulux will give you a spillage kit with:
Granules
Dust pan & brush
Heavy-duty bags
Gloves
Wipes
A member of the Dulux store staff will fill out a form like this 👇
What to do if paint spills
Get your spillage kit ready.
Put on gloves to protect your hands.
Contain and isolate the spill.
Surround and cover the spill with granules.
Try to prevent the spill from spreading, especially into drains and water sources.
Don't leave the spill unattended to avoid accidents with vehicles or pedestrians.
Contact the store where you got the paint.
They'll provide some guidance and may send someone to help with the cleanup.
Clean up the spill.
Use a dustpan and brush to mix the granules into the paint.
Sweep the granules and paint into a heavy-duty bag.
Use wipes to tidy up any mess.
Once you've removed as much paint as possible, put the dustpan, brush, gloves, and used wipes into the bag.
Place the spilled paint can in a separate bag to prevent contamination.
Do not leave the scene until you have received clear instruction from the store.
FAQ's
Q: Same-day: What to do if I can't deliver?
A: If you're unable to deliver an order (it is refused, nobody is home etc.) you'll need to return the items to the shop. Please contact support to arrange a return.
Q: Same-day: Will I be paid for a return order?
A: Yes you'll be paid 75% of the value of the initial order cost.
Q: Same-day: Will I be paid for the waiting time at pickup or delivery?
A: Only if you are not on a shift. You will be paid per minute (after the first 10 mins) according to your vehicle type.
Q: Same-day:Can I leave the order safe or with a neighbour?
A: No, the order must only be delivered to someone at the delivery address.
Q: I can't do my shift or job
A: Please contact support.
For any additional info please contact our Support team via the chat function in the app.