In most cases, campaign participation cannot be canceled after winners have been selected.
If you're experiencing a shipping issue or are unable to complete the campaign due to personal circumstances (such as illness or an emergency), please contact our support team. We'll do our best to find a solution and work with you on your campaign requirements.
📦 Why can't my participation be canceled?
Once products have been shipped or campaign fulfillment has begun, we are generally unable to cancel participation. Campaigns are time-sensitive and require prompt processing to ensure products are delivered and campaign goals are met.
⚠️ What happens if I don't complete the campaign?
For transparency:
3 strikes within a 2-month period may affect future campaign participation.
Strikes automatically reset after 2 months.
Please note that not completing a campaign typically results in 1 strike only, which will not affect your Picky account status.