We understand that youāre excited to receive your product! Our team and partners are working hard to ship products as quickly as possible.
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š¦ Shipping timeframe
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Depending on the size of the campaign, product shipments may take up to 2ā3 weeks to be processed and shipped. The delivery time may also vary depending on your country, as products are usually shipped from South Korea and may experience additional delays during customs clearance after arriving in your country.
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Please rest assured that we are continuously monitoring the shipping progress and will send all winners their tracking information and content deadline once we have confirmation that the products have been shipped.
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š If shipping takes longer
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If there are unexpected delays and shipping is expected to take longer than 2ā3 weeks, we will contact all affected winners via email with further updates.
Thank you for your patience and understanding!