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🙃 Why does my video not show up in the Picky app?

After posting your video on TikTok, it may take some time for our system to detect it. Please allow up to 1 hour for the video to appear in the Picky app.

If it still doesn’t show up, make sure:

  • The correct product link is added to your TikTok Showcase

  • The video includes the product link from your Showcase

  • Your TikTok account is properly connected to Picky app

If the issue continues, please contact chat support in the Help Center.

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