If you do not see your reward in your Picky Wallet, there may be a few reasons:
Your submission is still being reviewed.
The campaign is still being processed by our team.
Your TikTok videos were not tracked automatically and require manual review.
The campaign deadline has passed and your content was not submitted before the deadline.
If your reward has not been added to your Picky Wallet within one week of the campaign deadline, please contact us through the Help Center so we can look into it for you.
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āā ļø Manual Review Notice: If your TikTok videos were not tracked properly and you submitted your TikTok links for manual review, you will remain eligible for rewards as long as your content was posted before the announced campaign deadline. Our team will manually verify your content and complete the campaign before rewards can be issued. This may require additional processing time. We apologize for the inconvenience and appreciate your patience as we work on a more efficient solution for handling these cases.