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Atrax AI: Website Builder

Catherine avatar
Written by Catherine
Updated this week

The future of web creation is here using the most advanced AI tools to spin up a best in class website to dominate the competition.

Atrax is not only the easiest way to manage your website, it's also the most deadly genus of spiders.

Getting Started

1. Go to AddOns > Atrax AI

Atrax is available starting from the Basic plan for free. You can access it by going to Add-ons > Atrax AI to launch the builder.
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The free version of GorillaDesk will be hosted on GorillaSites and will appear as:
​https://company.gorilladesksites.com

You also have the option to subscribe to the Core plan, which is available for Pro users.

If you’d like to connect your custom domain, this feature is included in the Core plan. You will need to purchase your domain separately outside of GorillaDesk.

Please note, if your existing domain is already in use — for example, if you have a website like company.com up and running — adding company.com to Atrax will replace your current website.

Click 'Manage Plan' to view and choose from the available options: Microsite (Free), Core, or Unlimited.

You can now launch Atrax and start building your own website.

Here's a quick overview of the interface to help you get familiar with the layout and key features.

Once your website is generated, you’ll be redirected to the editor screen.

  • On the left is the Pages Panel, where you can manage and switch between different pages of your website.

  • In the center is the Preview area, where you can see how your site looks in real time.

  • On the right is the Content Editor Panel, where you can make changes to text, images, and other elements.

On the Settings page, you can manage your business information and various website settings. Below is a breakdown of the available sections:

  • General
    Update your business name, contact details, and other general information.

  • Logo
    Upload and manage your company logo.

  • Website
    Configure website settings, including site metadata and analytics.

  • Domain
    Set up your custom domain and manage DNS settings.

  • Add-ons
    Manage features like the contact form and customer portal.

  • Revisions
    View and restore previous versions of your content.

2. Start Setting up your Website

The following are the crucial details you need to set up for your website. You will set this information within the website builder.

2.1. Enter Your Business Information

When you first launch the website builder, you'll be directed to a setup page where you'll provide the essential information needed to get your website started. This includes your business name, contact details, industry type, and a brief overview of your services.

Some of your company details already stored in your GorillaDesk account will automatically populate the relevant fields on this pag

2.2. Add your business logo

On the next page, you'll be prompted to upload your company logo. You can either:

  • Upload your own image in SVG, PNG, or JPG format (maximum file size: 5MB), or

  • Generate a logo with AI by clicking the "Generate with AI" button. A selection of custom logos will be created for you to choose from.

Your logo will appear on your website automatically.

2.3. Add Your Services

Here, you can add service categories and list the specific services you offer within each one.


Make sure to include all key services your business provides, especially those most frequently requested by your customers. Based on your industry, a set of default services will be preloaded, you can edit, remove, or add to this list as needed to accurately reflect your offerings.

If you'd like to organize your services into specific categories, you can do so by first creating a category and then adding the relevant services under it.

2.4. Add Your Service Locations

The cities and ZIP codes within your service area will be preloaded on this page. These cities are based on the county associated with your business address.

You can customize your service area by editing existing cities, adding any missing ZIP codes, removing cities that don’t apply, or including new ones.

If your business serves additional counties, you can also add them here and specify the cities you serve within each one.

2.5. Create Your Business Website

This is the final step in the setup process—it's time to generate your website.
Click the "Create Website" button and allow the system to complete the process.

Once the website is generated, you’ll be automatically redirected to the website editor.

3. Edit your Website

The website editor page is where you’ll continue building your website. Here, you can add, edit, or remove pages, customize content and update images.

On the Pages panel, select which page of your website that you want to update.

3.1. Edit your Homepage Content

To edit your homepage:

  1. Click on "Home" to open your homepage.

  2. The editing panel will display all sections of the homepage.

  3. Click on any section you'd like to change — it will become editable.

  4. You can update text, add details about your business or blog, and customize the layout as needed.

All changes are saved automatically and will reflect on your live site once you publish.

3.2. Update your 'About' page

This page is dedicated to introducing your company. Share your story, mission, and team to build trust with your audience.

How do I add or edit content on my About page?

To update your About page:

  1. Navigate to the Editor

  2. Select "About" from the left-hand sidebar.

  3. On the preview, click on the content or area that you want to update

  4. On the Content Editor panel on the right side, you can edit your company description, add team information, update your mission statement, and include any other details you'd like customers to know about your business.

3.3. Update Your Services

Each service you add will have its own dedicated page on your website, which can help improve your search engine rankings and attract more customers.

To update the content of a specific service page:

  1. In the Pages panel, click on the name of the service you want to edit.

  2. In the preview area, select the section or content block you wish to update.

  3. In the Content Editor panel, click on the relevant text field and make your changes.

Each service you add will generate a separate page on your website, helping improve your search engine rankings and attract more customers.

How do I create service categories?
To create a new service category:

  1. Go to the Editor page.

  2. Click the "+" button next to "Services" in the left sidebar.

  3. On the 'Add New Service Category' modal, enter a name for the category

You can rename the category, reorganize services within it, or delete it entirely. If you delete a category, make sure to move any services to other categories first.

How do I add new service pages?
To add a new service page:

  1. On the Editor page, click the three dots next to the desired Service Category in the left sidebar.

  2. Select "Add Service".

  3. Enter the name of your service and assign it to a category.

The system will automatically generate a professional page with relevant content that you can customize to fit your business.

All changes are saved automatically and will appear on your website once you publish.

3.4. Update your Service Area

How do I edit location and service area details?

To edit location details:

  1. Go to the Editor page

  2. Click on the specific city name you want to edit

  3. The preview will switch to that city's page

  4. You can update the service area description, add specific services offered in that location, and modify any location-specific information

  5. Click on the detail or area you want to edit, then make your changes in the 'Content Editor' panel on the right side.

The change will reflect on the preview as you make changes

If you need to add another county or city to your service are list, here's how:

To add a new county:

  1. Click the "+" button next to "Service Areas" in the left sidebar.

  2. On the 'Add New County' modal, enter the county name

  3. You can add a new city by clicking on the '+ Add City'

  4. Click on the 'Add County' button to save it.

To add a new city:

  1. Go to the Editor page

  2. Find the county where you want to add the city.

  3. Click the three dots next to that county

  4. Click "+ Add City" and enter the city name.

This will create a new page for that city with information about your services there. These pages are search engine optimized, helping customers find you when they search for services in those areas.

3.5. Update your Blog pages

To update a blog post:

  1. Go to the Editor page

  2. Click on the specific blog post in the left sidebar

  3. On the preview, click on the content or area that you want to update

  4. On 'Content Editor' panel on the right side, you can edit the title, content, and any other details.

Blog posts can be updated at any time, and the changes will be reflected on your website once you publish.

To add a blog post:

  1. Go to the Editor page

  2. Click the "+" button next to "Blog"

  3. Enter a topic for your post that you'd like to cover.

4. Manage the status of individual pages and your overall website.

How do I hide or show specific pages?

To hide a page, change its status to "Draft" in the Editor page. To show a page, change its status to "Active."

Hidden pages won't appear in your website's navigation or be visible to visitors, but you can still edit them and make them visible again later.

To change a page's status

  1. Go to the Editor page and find the page in the left sidebar

  2. Click the three dots menu next to the page name and select "Make Active" or "Make Draft."

A yellow dot next to the page name indicates that the page is in draft status and not visible to visitors.

5. Configure Your Website Settings and Domain Settings

Website Settings

The Settings page allows you to manage key aspects of your website, including analytics, custom code, and domain configuration.

How do I add Google Analytics to my website?

  1. Go to the Settings page.

  2. Click on the Website tab

  3. In the Google Analytics section, enter your Google Analytics ID (e.g., G-XXXXXXXXXX).

This lets you track how many people visit your site and which pages they view most.

How do I set up Google Tag Manager?

  1. Go to the Settings page.

  2. Open the Website tab.

  3. Find the Google Tag Manager section.

  4. Enter your GTM container ID (e.g., GTM-XXXXXXX).

This allows you to manage multiple tracking codes and marketing tags from one central place.

How do I add custom HTML code to my website?

  1. Navigate to the Settings page.

  2. Click the Website tab.

  3. Locate the Custom Head Code and Custom Body Code sections.

  4. Paste your custom HTML code into the appropriate section.

Use this to add chat widgets, social media embeds, or other third-party tools.

Domain Settings

Manage your domain setup in the Settings page under the Domain tab. Here, you can connect your own domain, configure DNS records, or use a free subdomain.

How do I connect a custom domain to my website?

  1. Go to the Settings page.

  2. Click on the Domain tab.

  3. Enter your custom domain name (e.g., www.yourbusiness.com).

  4. The system will generate the necessary DNS settings.

Use these DNS details to update the settings with your domain provider (like GoDaddy, Namecheap, etc.).

How do I configure DNS settings?

  1. After entering your custom domain, DNS records will be displayed.

  2. These typically include:

    • A Records - Point your domain to our IP address.

    • CNAME Records - Link subdomains (like www) to our server.

You'll need to copy and add these records to your domain provider's DNS settings.

What domain options do I have?

  • Free Subdomain:
    Use a default subdomain like yourbusiness.ourplatform.com.

  • Custom Domain:
    Connect a domain you own (like www.yourbusiness.com) for a more professional appearance and better brand recognition.

6. Publish your Website

How Do I Publish My Website?

To publish your website:

  1. Click the Publish button located in the top navigation bar.

Domain Options: Free vs. Core Plan

Free Plan Users:
If you're on the Free plan, your website will be published using a domain provided by GorillaDesk. This domain is automatically generated and hosted—no additional setup is required.

Core Plan Users:
Core plan users can connect a custom domain to their website. To do this, you'll need to purchase a domain from a third-party provider such as GoDaddy, Namecheap, or Google Domains, then link it to your Atrax website.

Custom Domain Setup – 4 Simple Steps

  1. Enter your custom domain – Type in the domain name you want to use.

  2. Verify your domain – Go to your DNS settings and add the CNAME records shown. This step confirms that you own the domain.

  3. Publish your website – Once your domain is verified, publish your site.

  4. Finalize the setup – After publishing, a new CNAME record will appear. Add this to your DNS to complete the connection.

This action will make all your draft changes live on your website. Once the process is complete, a confirmation message will appear to let you know your site is published successfully. You can also open your website in a new browser tab to see the live version with your latest updates.

What happens when I publish?

Publishing makes your draft changes visible to everyone on your live website. Your site updates with the latest content you’ve added or changed.

How do I update my published website?

Make changes in the Editor, then click Publish again to update your live site. You can publish as often as you want to keep your site up to date.

These are the other settings tab that you can manage before or after you publish your website.

General

In case that you wanted to update your company details, you can do that within Settings > General tab.

Addons

Manage the Contact Form and Customer Portal addons to enhance your website’s functionality.

How do I enable contact forms on my website?

  1. Go to the Settings page and click on the Addons tab.

  2. In the Contact Form section, click the Refresh button to check if it’s enabled in your Gorilladesk account.

  3. If it’s not enabled, click the link provided to go to Gorilladesk, enable the contact form there, then return and refresh the status again.

How do I set up a customer portal?

  1. On the Settings page, navigate to the Addons tab.

  2. Find the Customer Portal section and click the Refresh button to verify if it’s enabled in your Gorilladesk account.

  3. If it’s not enabled, click the link to visit Gorilladesk, enable the portal, then come back and refresh the status.

Revisions and History

View and restore previous versions of your website content for both Sandbox and Production environments.

How do I view my website’s revision history?

  1. Go to the Settings page.

  2. Click on the Revisions tab.

  3. Here, you’ll see a timeline of all changes made to your website, including when each change was made and what content was updated.

This helps you track the evolution of your website over time.

How do I restore previous versions of my content?

  1. In the Revisions tab, locate the version you want to restore.

  2. Click the Restore button next to that version.

Restoring will replace your current content with the selected version. Use this carefully to avoid losing recent updates.

How long are revisions kept?

Revisions are usually stored for several months, giving you the ability to revert to earlier versions if needed. The exact retention period may vary, so check the Revisions tab for details on available versions.

Common Issues and Troubleshooting

If you encounter any of these common issues, try the following troubleshooting steps:

Why can't I edit my website?

This may be caused by a sync or connection problem.

  • Check for any error messages on the page.

  • Try refreshing the page or wait a few minutes before trying again.

  • If the issue persists, please contact our support team for help.

What should I do if my changes aren’t saving?

  • First, verify your internet connection is stable.

  • Refresh the page and try making your changes again.

  • If it still doesn’t save, try updating smaller sections at a time.

  • Contact support if the problem continues.

What do I do if my website won’t publish?

  • Look for any error messages that might explain the issue.

  • Ensure all your content is saved properly.

  • Wait a few minutes, then try publishing again.

  • If publishing still fails, reach out to our support team for assistance.

What happens if editing is disabled?

  • You’ll see a message indicating a sync issue.

  • This usually happens because of connection problems or system updates.

  • Wait a few minutes and refresh the page.

  • If the problem continues, contact support for assistance.

How do I resolve sync issues?

  • Try refreshing the page first.

  • If that doesn’t work, wait a few minutes and try again.

  • Sync issues usually resolve automatically.

  • If the problem persists, contact our support team for help.

FAQ

Q: How do I upgrade my plan?
A: To upgrade your plan, go to the Addons tab in the Settings page and click the Upgrade Now button. This will direct you to your Gorilladesk account where you can select a new plan. After upgrading, return to the website builder and refresh your addon settings.

Q: How do I manage my account settings?
A: Account settings are managed through your Gorilladesk account, not within the website builder. Use the external links on the Settings page to access your Gorilladesk dashboard and update your account details there.

Q: How do I sync changes between drafts and published content?
A: Changes save automatically as drafts while you work. Click Publish to update your live website with those changes.

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