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Step 5: Build a Customer from Scratch and Add a Job to Your Calendar

Catherine avatar
Written by Catherine
Updated over a week ago

It's now time to add a job to your schedule and create a customer from scratch. This video will give you a better sense of how the process works.

Keep in mind that there are five possible job statuses in GorillaDesk:

  • Unconfirmed

  • Confirmed

  • Reschedule

  • Complete

  • Canceled

Click here for more additional information regarding the 5 Job Statuses.

We have the following resources available that can help you or your new staff get up to speed.

  1. We created a full onboarding page to help you get started.
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  2. We’ve embedded a “Tutorials” button in the upper right corner of all settings and add-on pages for easy access to relevant guides.
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  3. An expanded library of videos, FAQs, and knowledge base articles is also available on our Knowledge Base.
    You can easily access this link under Help > Knowledge Base.
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  4. 1:1 screen-share training is available. You can book unlimited sessions, with each session limited to 45 minutes.
    We recommend watching the videos first and listing any questions or areas where you’re stuck. This will help us make the most of your training time.
    Book a training session under Help > Book a Training Call
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  5. For any urgent questions or concerns, you can chat with our support team under Help > Chat with Support, or call us directly at 855-536-7470 during office hours.
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