Most of the company settings are completed during the initial trial sign-up. The company information here is the same info to appears on your invoices, statements, and additional forms.
Operating Hours: The available window of time to schedule jobs on your calendar.
You can enable the 'Hide & block after-hours time slots on the calendars' to prevent jobs from being scheduled outside of defined office hours.
Timezone: The operating time of your schedule and display time on things like appointment reminders.
Currency: The currency in GorillaDesk will display, as well as the currency Stripe will process credit cards in.
Upload Your Logo: Upload a custom logo to appear on your paperwork with a maximum file size of 2.0 MB.
We have the following resources available that can help you or your new staff get up to speed.
We created a full onboarding page to help you get started.
We’ve embedded a “Tutorials” button in the upper right corner of all settings and add-on pages for easy access to relevant guides.
An expanded library of videos, FAQs, and knowledge base articles is also available on our Knowledge Base.
You can easily access this link under Help > Knowledge Base.
1:1 screen-share training is available. You can book unlimited sessions, with each session limited to 45 minutes.
We recommend watching the videos first and listing any questions or areas where you’re stuck. This will help us make the most of your training time.
Book a training session under Help > Book a Training Call
For any urgent questions or concerns, you can chat with our support team under Help > Chat with Support, or call us directly at 855-536-7470 during office hours.