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What should I do if I used Wrong Link or Private Account?
What should I do if I used Wrong Link or Private Account?
Updated over 11 months ago

If you discover that you've used the wrong link during your purchase or your social media account was set to private, resulting in order cancellation, here's what you should do:
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Order Cancellation and Refund Process:

  1. Order Cancellation:

    • Your order will be canceled if you used the wrong link or have a private account.

  2. Refund Assurance:

    • Following cancellation, you will receive a refund equivalent to the amount spent on the order. This refund will be credited to the account used during the checkout process.

  3. Reorder with Correct Information:

    • After receiving your refund, feel free to place a new order with the correct link or ensure your social media account is set to public.

Additional Information:

For first-time users, an account will be automatically created, and you will be logged in after your purchase.

For further details on the automatic account creation process post-purchase, please refer to this article.
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At Graming.com, we are committed to ensuring a seamless experience for our users. In the event of order cancellation, our efficient refund process guarantees a prompt reimbursement. Following the refund, you can proceed to place a new order with the correct link or with a public social media account. By adhering to our guidelines during the checkout process, you can ensure a successful order without any complications. If you have any further inquiries, feel free to reach out to our support team for assistance.

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