If you ever find yourself in a situation necessitating a refund, Graming.com provides two distinct refund options:
1. Refund to Your Account Balance:
You qualify for a refund to your account balance under the following circumstances:
Canceled Order Due to a Wrong Link
Canceled Order Due to a Private Account
Incorrect Service Chosen for Your Link
In these cases, your order will be canceled, and an automatic refund will be initiated, crediting your account balance.
2. Refund to the Original Payment Method:
Opt for a refund to your original payment method if your request aligns with the reasons detailed in our Terms of Use page.
Refund Request Process:
If you believe your refund falls within the accepted reasons outlined in the Terms of Use:
Initiate Live Chat:
Reach out to us through the live chat feature on our platform.
Create a Ticket:
Our managers will create a ticket for your inquiry during the live chat.
Payment Department Assistance:
The ticket will be forwarded to our payment department, where our team will address and handle your refund inquiry.
Note:
For a comprehensive understanding of our refund policies and accepted reasons, please refer to our Terms of Use page.
At Graming.com, we value transparency and aim to make the refund process seamless. Should you have any questions or require assistance with your refund, our dedicated support team is available through live chat to guide you and ensure your inquiries are promptly addressed by our payment department.