The update won’t install, what should I do?
If you encounter an update error, we recommend checking your device’s storage (you should have more than 2 GB free), or completely uninstalling the game from your device and downloading it again.
How to link a social network / reward for a prize is not issued?
Rewards are delivered automatically. You can link a social network in the launcher.
No connection to the game, what should I do?
Try the following steps:
Switch from mobile data to Wi-Fi and/or vice versa.
Try connecting through any VPN service.
Unable to install the game (application not installed), what should I do?
If you encounter this error, check whether all permissions were granted to the application during installation.
Also, make sure your device allows installations from unknown sources. You can check this here:
Settings → Security → Enable “Install apps from unknown sources.”
I have a dark/black screen and the game crashes, what should I do?
Check the integrity of the files.
You can do this in Settings → General → Verify Files.
How do I update the game?
To update the game, simply launch it and wait until the download is complete.
My car disappeared when I used the tow truck, where can I find it? / My car just disappeared.
After a restart, cars will return. Also, wait for an update with a fix for this problem.
The restart happens at 05:00 MSK.
If your car did not return — contact the project’s technical support.