1. How to start playing?
Download the game from Google Play or App Store.
Create an account via Google, VK, Discord, or another platform.
Select a server and create your character.
2. Why can’t I join the server?
Check your internet connection.
Make sure the server is working (it may be full or under maintenance).
Try using a VPN.
3. How to earn money in the game?
Complete quests and daily missions.
Work jobs (taxi driver, truck driver, etc.).
Participate in various events and races.
Invest in businesses and collect profits.
4. What to do if the game crashes?
Clear the application cache.
Update the game to the latest version.
Restart your device.
If the problem persists, contact support.
5. Can I recover a deleted account?
No. Account deletion is irreversible. Be careful when making this decision.
6. How to protect my account from being hacked?
Enable two-factor authentication (if available).
Do not share your login details with third parties.
Use strong passwords.
Download the game only from official sources.
7. Why can’t I participate in events?
You may not meet the requirements (e.g., required level or item).
Check the event schedule — some are only available at certain times.
8. How to get a new vehicle?
Buy it in a shop or at an auction.
Receive it as a reward for participating in events.
Complete special quests.
9. What to do if I get banned?
Review the game rules and make sure you didn’t violate them.
Submit an appeal through the in-game complaint system or contact server administration.
10. How to change my nickname?
This is only possible through special items (e.g., “Name Change”) or by contacting support.
11. How can I level up Strength?
You can’t. At the moment, it is only a decorative stat.
12. What does food affect in the game?
Like Strength — at the moment, it is just a feature not tied to gameplay.
13. How to get a driver’s license?
To get a license, go to the driving school.
You can find it in Navigator → Important Places → Driving School.
To receive your license, you must pass both a theory and a practical test.
14. How to get a medical card?
You can get a medical card at the hospital from hospital staff.
To find a hospital, go to Navigator → Government Organizations → Hospital (South City or Arzamas City).
15. How to level up?
Every hour at xx:00, a PayDay occurs, awarding EXP.
As your level increases, more EXP is required for the next level.
You can gain extra EXP if you have VIP status, or by opening donation cases.
16. How to buy a car?
You can buy a car in one of three dealerships: Economy, Comfort, Premium.
They are located in Navigator → Parking Lots → Select Dealership.
Other ways to buy cars:
Car Market: Located to the right of the driving school. Enter the hangar, approach a car, check its technical condition and price, then buy it.
Other Players (via Notary Agency): Players may advertise in the media or Discord. To buy, hold on the player, choose “Exchange Property,” enter the agreed price, and complete the purchase.
17. How to join a faction?
Faction recruitment is often announced in the game chat.
To join, you must pass a short RP test to assess your roleplay level. After that, you may be accepted into the faction.
18. How to buy a phone?
You can buy a phone at any 24/7 Store.
To find it, open Navigator → Businesses → 24/7 Store.
Approach the red circle and select “Phone” from the item list.
19. Where can I read the project rules?
The project rules are available in the launcher when selecting a character.
20. How to become an administrator?
To apply for an administrator position, you must first read the project rules. Basic requirements include:
Minimum level 5 character.
No active punishments on accounts.
Adequate, respectful, and literate communication.
Knowledge of game systems.
Minimum activity of 3 hours per day.
To apply: join the official Discord (discord.gg/grnd), select your server role.
Administrator recruitment is often posted in news.
Each server may have slightly different requirements.
Keep in mind: being an administrator is a serious responsibility that requires attention and activity.
21. Can I log in through Telegram?
No. Telegram can only be linked — it does not provide authorization.
22. I didn’t pay for property and it disappeared. Where did it go?
You must pay property tax:
Standard: 7 days.
Silver VIP: 14 days.
Grand VIP: 30 days.
If less than 1 hour remains, you can’t pay anymore. When the time expires, the property is sold to the state, the player receives 50–75% of its government value, and the property is put up for auction.
23. I was banned on Telegram, unblock me.
Using Telegram is not required to participate in the project.
Support does not comment on or appeal restrictions in social networks or messengers.
24. I removed a tuning part and it disappeared. How to get it back?
Removing a tuning part means deleting it. It cannot be restored.
25. I can’t play on PC / emulator.
The game is designed for phones and tablets.
We do not guarantee full functionality through emulators.
26. I opened a case but didn’t get anything valuable.
Players are not guaranteed only valuable prizes.
Case drops are based on chance. You might get a rare item for 50 rubles — or just accessories after spending 10,000.
27. Can I add a roommate to my house/apartment?
Yes, but only if you are the property owner.
To add a roommate:
At the house exit, open the house menu.
Select “Add Roommate.”
Enter the character’s ID.
Enter the duration.
Pay the cost.
The player will receive a notification and must accept it.