What does 'following' a conversation do?

Learn more about Grayscale's 'Follow' functionality

Ty Abernethy avatar
Written by Ty Abernethy
Updated over a week ago

Great question! πŸ˜‰ Here's a quick run down of what 'following' is and how to best leverage it in your recruiting process.Β 

What does it mean to 'follow' a conversation?

If you start following a conversation, you'll receive notifications when a candidate responds and the conversation will appear in your inbox.
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How do I follow a conversation?

You'll automatically be added as a follower on a conversation if you send a candidate a message (this includes bulk messages).Β 

Additionally, you can manually add yourself as a follower on any conversation by clicking the 'Follow' button in the candidate conversation (image below).Β 

Also, if you assign a conversation to yourself, you'll be following the conversation as well.
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Can I add someone else as a follower?

You can add someone else as a follower by assigning a conversation to them.Β 

This can be useful for handing off a conversation to hiring manager for example -- you assign them and they'll start receiving notifications, and you'll remain a follower by default so you can make sure the ball doesn't get dropped with communication.
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Can I unfollow a conversation?

You bet! Just click 'Unfollow' to stop receiving notifications and remove that conversation from your inbox.Β 

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