3. Your Inbox & 1-1 Texting in Grayscale's Desktop Version (training video)
Lydia Dennard avatar
Written by Lydia Dennard
Updated over a week ago

Now that you've learned all about the Talent Pool, let's talk about where you're spend most of your time within Grayscale 💬

Your Inbox and 1-1 Texting

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Video Transcript:

  • The Inbox is where your conversations with candidates will live and where you can see messages that you’ve sent to your candidates and their responses.

  • Click on the candidate’s profile within Grayscale, and you can immediately start texting them.

  • With 1-1 texting there are 4 main buttons that you’ll be using down here at the bottom.

    • Snippets: A snippet grabs the information directly from Grayscale.

    • Templates: A template is any message you want to precompose or something you send often saving yourself time. You can create templates and keep them private or you can also share these templates across your team.

    • Schedule: You can schedule a message and decide when to send it.

    • Nudges: A nudge is an automated follow up that is sent if a candidate doesn’t respond. You can apply up to 3 different nudges and choose the wait time.

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