If you've started chatting with a candidate and they've since changed their phone number, you'll definitely want to make sure their information gets updated in Grayscale.

Changing a phone number in Grayscale is a little quirky – updating the number within your ATS doesn't automatically trigger a change in Grayscale but not to worry, there are a few ways to go about changing it!

Questions? Feel free to chat with us to discuss further.