If you've forgotten your Green Nation app passcode, don't worry. Resetting it is a straightforward process, ensuring you regain access to your account securely. Just follow these steps:
Start the Login Process: Open the Green Nation app and select 'Login'.
Enter Your Phone Number: Input the phone number or email associated with your Green Nation account and hit 'Continue'.
Select 'Forgot Your Passcode?': This option will guide you through the steps to reset your passcode.
Identity Verification: Depending on our security requirements, you might be asked to take a selfie or upload an ID for verification.
Create a New Passcode: When creating a new passcode, avoid using consecutive or repeating digits for enhanced security.
One-Time Passcode (OTP) Verification: You may receive an OTP via SMS or email for further verification. If you're unable to receive the SMS OTP, wait until the countdown expires and select 'Resend Code' to opt for email authentication.
👉 Additional Support: If you encounter any issues during this process, especially if you fail the verification process three times, you'll be directed to our in-app chat support. Our dedicated support agents are always ready to assist you in regaining access to your account.