Accessing the Notifications Section

Open the GreenCast Connect app.
Go to Settings (tap the gear icon ⚙️).
Select “Notifications” to see a list of all notification types.

From here, you can view all available notification types and control how and when they are delivered.

Default Notification Settings (New Users)

To reduce noise and improve relevance, new GCX users now start with balanced default settings:

Weather alerts: Enabled
Spiio™ Soil Moisture alerts: Set to Very Low
GDD Tracker alerts: Enabled
Dollar Spot alerts: Enabled for organizations managing turf or lawns

These defaults are designed to highlight critical risks while avoiding unnecessary alerts.

Types of Notifications

GreenCast Connect provides a variety of notifications to keep you informed:

Weather Alerts:
- Updates on severe or changing weather conditions.
Growth Potential Alerts:
- Notifications related to turf development and health.
GDD Alerts:
- Alerts based on Growing Degree Days for better growth tracking.
Notes Alerts:
Soil Moisture Alerts:
- Updates on soil hydration levels to optimize irrigation.
- Select Very Wet and/or Very Dry for notifications on very high and very low levels.
Soil Temperature Alerts:
- Notifications about changes in soil temperature affecting plant health.
- Select Very Warm and/or Very Cold for notifications on very high and very low levels
Soil Salinity Alerts:
- Warnings when soil salinity levels are high.
- Select Very High Salinity Level Reached and/or Very Low Salinity Level Reached for notifications on very high and very low levels
Pest Risk Alerts:
- Notifications about potential pest risks to your turf or crops.

What’s New: Improved Push Notifications

Recent updates introduce several improvements to make notifications easier to manage and more useful:

Global Notifications Toggle

A single on/off switch allows you to enable or disable all push notifications at once.
This is useful when you need a temporary pause without changing individual settings.

Custom Work Schedule

You can now define working hours so notifications are only sent when they’re relevant.
Default schedule:
- 5:00 AM – 9:00 PM
- Based on your organization’s time zone
Notifications outside these hours are automatically suppressed.

More Informative Notification Messages

Push notifications now include the actual measured value, not just a warning that a threshold was reached.
This makes it easier to understand what changed at a glance (for example, exact soil moisture or temperature values).

Managing Notifications

You can customize which notifications you receive by toggling them on or off based on your personal preferences:

Go to Settings (tap the gear icon ⚙️).
Select “Notifications” to see a list of all notification types.
Toggle each notification on or off to enable or disable it according to your needs.
- Toggle On (Green): You will receive notifications for that category.
- Toggle Off (Gray): Notifications for that category will be disabled.

Helpful Tips

If notifications feel too frequent, start by adjusting threshold levels or narrowing alerts to only extreme conditions.
Use the work schedule to prevent overnight or off-hour interruptions.
Keep weather and pest alerts enabled during peak risk periods, and reduce others during low-activity seasons.

Need Help?

Self-Service Support: Help Center, Live Chat & Instagram

You can access help and support directly from within the GreenCast Connect app.

How to Access Support in the App:

Open the GreenCast Connect app.
Go to Settings.
Select Customer Service.

From there, you can browse the Help Center or start a chat with our support team.

Help Center:

Our Help Center includes step-by-step guides, troubleshooting articles, and frequently asked questions to help you quickly resolve common issues on your own.

Help Center: https://intercom.help/greencast-connect/en