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1. Accessing the Sensor Thresholds Section
Open the GreenCast Connect app.
Go to Settings (tap the gear icon ⚙️).
Select the “Sensor Thresholds” option from the settings menu.
2. Default Threshold
The Default Threshold is the baseline level for a particular metric, such as soil moisture or temperature.
This threshold will trigger notifications when the condition reaches or surpasses the set value.
You can view the default threshold for each metric, but this setting is typically predefined by the app.
3. Adding a New Threshold
To add a new threshold, tap the plus button (+) at the top of the Sensor Thresholds screen in Settings.
This will allow you to create and name a new threshold that you can customize.
4. Customizing Thresholds
You can establish a custom threshold for each metric.
Note: the default threshold is set by the app and is not editable.
Note: Thresholds are not sensor specific.
Once a threshold is created, use the button to click and drag to desired values.
Using the toggle, select the Assigned Areas where you want each threshold to apply.
Once complete, select the save icon at the top right-hand corner to save your custom thresholds.
5. Viewing Sensor Thresholds
In the Sensor Thresholds section under Settings, you’ll see the current thresholds.
The default threshold is displayed at the top.
A list of your Customized Thresholds will be displayed below Default Threshold.
6. Deleting Thresholds
If you no longer need a custom threshold, you can delete it as follows:
Go to Settings > Sensor Thresholds.
Select the threshold you want to delete.
Scroll to the bottom of the threshold settings page.
Tap "Delete Threshold", then confirm the action.
Note: Deleting a threshold cannot be undone.
Need Help?
Self-Service Support: Help Center, Live Chat & Instagram
You can access help and support directly from within the GreenCast Connect app.
How to Access Support in the App:
Open the GreenCast Connect app.
Go to Settings.
Select Customer Service.
From there, you can browse the Help Center or start a chat with our support team.
Help Center:
Our Help Center includes step-by-step guides, troubleshooting articles, and frequently asked questions to help you quickly resolve common issues on your own.
Help Center: https://intercom.help/greencast-connect/en
Contact Our Support Team:
If you require further assistance, our support team is available during the following hours:
Support Hours: Monday–Friday, 8:00 AM–5:00 PM PST
Live Chat:
You can chat with our support team directly from the GreenCast Connect app.
To start a chat:
Go to Settings.
Select Customer Service.
Tap Ask a Question.
Follow Us on Instagram:
Stay up to date with product updates, tips, feature highlights, and GreenCast Connect news by following us on Instagram.
Instagram: @greencastconnect
https://www.instagram.com/greencastconnect



