1. Accessing the Feedback & Support Section
To leave feedback or contact customer support:
Log in to the GreenCast Connect app.
Navigate to the Settings tab (⚙️).
Scroll down to Customer Service.
From here, you can contact customer support for assistance or provide feedback.
2. Leaving Feedback with the AI Agent
The AI agent allows you to quickly share feedback or get automated support:
Type your feedback or describe your issue.
The AI agent will provide suggested solutions or collect your input.
If further assistance is needed, you can request to speak with a live agent.
3. Reviewing Past Conversations & Rating Support
If you want to revisit previous conversations or rate your experience:
In the Customer Service section, tap on Messages to view past chats.
Select a conversation to review details.
After your issue is resolved, you will have the option to rate your experience and provide additional feedback.
Why Leave Feedback?
Helps improve GreenCast Connect features and support.
Ensures your concerns and suggestions are heard.
Allows the support team to provide better assistance in future interactions.
By following these steps, you can easily share your thoughts, get help, and enhance your experience with GreenCast Connect.