Overview
Studios can now automatically charge students a fee when they cancel late or fail to attend a drop-in class. This provides more flexibility in enforcing attendance policies while keeping things fair and transparent.
How to Set Up Fees
Go to Admin Settings > Cancellation Settings.
Enable or disable the following fee types:
Late Cancellation Fee
No Show Fee
Late Cancel + No Show Fee
Enter the fee amount for each type.
Click Save to apply your changes.
š” You can update these settings at any time, and leave any fee type disabled if not in use.
How to Apply a Fee When Taking Attendance
When marking attendance for a drop-in class:
Go to the class attendance list.
Use the dropdown next to the studentās name to select:
No Show + Fee
Or simply No Show (if you donāt want to charge a fee)
The system will automatically charge the relevant amount.
You can also override or adjust the amount before confirming.
ā A label will appear next to the studentās name in the attendance list showing that the fee has been charged, so you always have a clear view.
š³ When Are Students Charged?
If a student cancels their booking within the late cancellation window, they will only be able to complete the cancellation by paying the fee.
This means that any late cancellation automatically includes payment, and youāll see that reflected in the attendance list.
Fees charged manually (via attendance) are also processed immediately.
š Notes
Drop-in classes only: These settings do not apply to term-based classes.
Manual or student-triggered: Fees may be applied either by the studio when marking attendance or by the student when cancelling late.
Transparent tracking: All fee activity is visible directly on the class attendance screen.