The Management Dashboard is the first screen you'll see after logging into GSMtasks. It's your central workspace for managing daily operations, allowing you to monitor drivers, manage tasks, optimize routes, and keep track of everything happening in real time.

Whether you're dispatching deliveries or coordinating field service teams, the Dashboard gives you a complete overview of your operation in one place.

The Dashboard is designed to give you a complete overview of your daily operations.

Here you'll find:

Everything you need to manage your workforce is available from this screen.

In the upper-right corner of the Dashboard, you can switch between Day Mode and Night Mode.

Simply click your preferred option to change the appearance of the map.

Use whichever view is most comfortable for your working environment.

Click Settings to choose which information is displayed on the map.

The available options include:

Driver Labels

Displays each driver's name directly on the map.

This makes it easier to identify drivers at a glance.

Displays the task status legend in the bottom-left corner of the Dashboard.

Enable this option if you'd like a quick reference for task colours.

Shows live Google Traffic information directly on the map.

Traffic data can help explain delays and improve dispatching decisions.

Displays drivers who are currently Off Duty.

This allows you to view both active and inactive drivers on the map.

Switches the map from the standard road view to Google's satellite imagery.

Satellite View is especially useful for locating construction sites, industrial areas, farms, or remote locations.

The Measure Distance tool allows you to quickly calculate the distance between multiple locations.

It also displays:

This tool is useful when planning routes, estimating travel times, or evaluating service areas.

Use Filter Tasks to display only the tasks relevant to your current work.

You can filter tasks by:

Filtering makes it easier to focus on specific jobs and reduces visual clutter on the map.

Custom Fields (also referred to as Metafields) are created by your organization to suit your workflow.

For example, you can filter tasks by:

or any other values your business uses.

Combining multiple filters makes it much easier to locate specific tasks during busy working days.

If your organization has multiple departments, offices, or business units, you can easily switch between them.

Click the small arrow next to your username in the upper-right corner and select the account you'd like to open.

Each account has its own:

This is particularly useful if you manage operations across multiple locations.

GSMtasks is available in multiple languages, making it easier for teams across different countries to use the platform in their preferred language.

To change the Dashboard language:

Your selected language will remain active until you choose a different one.

Currently, GSMtasks supports multiple languages, including:

Get in touch with our support to suggest a new language!

Click Settings to access your account settings.

From here you can:

Most administrative functions are managed from this area.

To securely sign out of your GSMtasks account, click the Log Out icon in the upper-right corner.

We recommend logging out whenever you're using a shared or public computer.

Task colours help you quickly understand the current progress of your operations.

To display the colour legend, enable Legend in Map Settings.

The legend appears in the bottom-left corner of the Dashboard.

Driver icons change colour depending on their current status.

The driver has marked themselves On Duty in the Driver App.

They are available to receive and complete assigned tasks.

The driver is currently Off Duty.

Off Duty drivers are only visible when Show Off Duty is enabled in Map Settings.

An orange driver icon indicates that the driver is On Duty, but their location has not been updated for more than 15 minutes.

This usually means location permissions on the driver's device have been disabled or restricted.

If a driver's icon remains orange, ask them to check that location services are enabled in the phone settings and that the GSMtasks Driver App has permission to access their location.

You can display tasks directly on the map for a clearer overview of your workload.

To do this, click the arrow icon next to a driver's name or next to the Unassigned section.

The selected tasks will appear on the map.

To locate a specific task, simply:

The map will automatically move to that task's location.

Need a closer look at a destination?

Drag Pegman (the yellow Street View icon) onto the map to open Google Street View.

Street View can be useful for checking:

To zoom in or out:

If you have any questions while using GSMtasks, we're here to help.

Click the green chat bubble in the bottom-right corner of the Dashboard to:

💬 Chat with our support team

🔍 Search the Help Center

📚 Browse help articles

Simply enter a keyword and we'll suggest the most relevant guides.

✔ Keep Driver Labels enabled when managing multiple drivers.

✔ Use Filter Tasks to quickly focus on a specific day's work or a particular team.

✔ Enable Traffic during busy periods to better understand delays.

✔ Display task locations on the map before optimizing routes.

✔ Use Street View when dispatching to unfamiliar locations or sites with restricted access.

Drivers who are Off Duty are hidden unless Show Off Duty is enabled in Map Settings.

The driver is On Duty, but their location hasn't updated for over 15 minutes. This usually indicates a location permission issue on their device.

Use Filter Tasks to narrow your search, or right-click the task and select Center on Map to locate it instantly.

Now that you're familiar with the Dashboard, we recommend continuing with: