The Task List View gives you a detailed overview of every task in your GSMtasks account. While the Dashboard is designed for live dispatching and map monitoring, the Task List View is ideal for managing large numbers of tasks, searching for specific jobs, applying filters, exporting data, and customizing the information displayed.
Whether you're reviewing completed deliveries, planning upcoming work, or searching for a specific customer, the Task List View provides the tools you need to manage your operations efficiently.
Accessing the Task List
To open the Task List, click Tasks from the top navigation bar.
From here you can:
View all tasks
Create new tasks
Search for specific tasks
Apply filters
Sort your task list
Customize visible columns
Import tasks
Export tasks
The Task List is particularly useful when working with a large number of tasks, as it allows you to quickly find and organize the information you need.
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Filters allow you to display only the tasks relevant to your current work.
Instead of scrolling through your entire task list, you can narrow the results using one or multiple filters.
To apply a filter:
Click Filter.
Select + Add Filter.
Choose the filter you'd like to use.
Select the required value.
You can filter tasks using many different criteria, including:
Status
Assignee
Created Date
Complete Before
Complete After
Company
Category
Reference
Custom Fields
You can also combine multiple filters to create more specific task views.
Example
To view completed deliveries for a specific customer during the current week, you could apply:
Status = Completed
Company = ABC Logistics
Created = This Week
💡 Tip: Combining multiple filters helps you quickly find exactly what you're looking for, even when managing thousands of tasks.
Filtering by Companies & Custom Fields
If your business manages multiple customers or uses Custom Fields, you can filter tasks even further.
Company
Select Company as your filter and choose the customer whose tasks you'd like to display.
This is especially useful for businesses managing work for multiple clients.
Custom Fields
Custom Fields (also known as Metafields) allow you to organize and filter tasks using information specific to your workflow.
For example, you could filter by:
Delivery Zone
Route Number
Customer Type
Technician
Vehicle Type
Internal Department
The available Custom Fields depend on those configured by your organization.
The Task List can be customized to display only the information most relevant to your daily work.
Click Manage Columns to configure your view.
From here you can:
Show or hide columns
Reorder columns
Resize columns
This allows every dispatcher to personalize the Task List based on their responsibilities.
Showing & Hiding Columns
Tick or untick the columns you'd like to display.
Click Save to apply your changes.
Reordering Columns
Open the Reorder Columns tab.
Drag and drop columns into your preferred order.
Resizing Columns
Hover between two column headers until the resize cursor appears, then drag left or right.
💡 Tip: Display only the columns you regularly use to keep your Task List clean and easy to navigate.
Sorting helps you organize your Task List using the information most relevant to you.
Select a sorting field from the top-right corner of the Task List.
Available options include:
Updated At
Created At
Completed At
Complete Before
Cancelled At
Use the arrow beside the selected field to switch between Ascending and Descending order.
For example, sorting by Updated At in descending order displays the most recently updated tasks first.
Saving Default Filters
If you regularly use the same filters, you can save them as your default Task List view.
After applying your preferred filters, click Save as Default.
The next time you open the Task List, those filters will already be applied.
To remove all active filters, click Reset Filters.
💡 Tip: Default filters are particularly useful when different dispatchers manage different regions, customers, or departments.
The search bar allows you to quickly locate tasks without manually browsing through the Task List.
Simply enter a keyword into the search field.
Depending on your task information, you may be able to search using:
Customer name
Address
Reference
Company
Other task information
Search results appear instantly, making it much faster to locate specific jobs.
Importing & Exporting Tasks
The Task List also allows you to quickly import or export task data.
Import
Use Import to upload multiple tasks into GSMtasks instead of creating them individually.
This is ideal for importing delivery schedules, service appointments, or migrating existing data.
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Export
Use Export to download your tasks for reporting, analysis, or backup purposes.
Any active filters will also apply to the exported data.
Creating a New Task
To manually create a task, click + New Task.
Complete the task information, assign it to a worker, and click Create.
Once created, the task will immediately appear in the Task List and, if assigned, will be sent to the selected worker.
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Best Practices
✔ Use filters instead of manually scrolling through long task lists.
✔ Save frequently used filters to speed up your daily workflow.
✔ Customize your columns to display only the information relevant to your role.
✔ Export filtered task lists when creating reports or sharing data with colleagues.
✔ Use the search bar for quick lookups instead of creating unnecessary filters.
Frequently Asked Questions
Why can't I find a task?
Use the Search bar or apply filters to narrow down your results. You can also check whether the task falls outside your current filter criteria.
Why are some columns missing?
Open Manage Columns and ensure the required columns are enabled.
Can I export only filtered tasks?
Yes. Any filters currently applied to the Task List will also apply to the exported data.
Can I combine multiple filters?
Yes. GSMtasks allows you to combine multiple filters to create highly specific task views.
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