Pick-up and drop-off tasks allow GSMtasks to treat two separate tasks as part of the same job.
This is useful for businesses where an item needs to be collected from one location and delivered to another, such as food delivery, courier services, laundry services, equipment rental, or warehouse transfers.
Understanding Task Categories
When creating a task, you can choose one of three task categories:
Assignment â A standard task completed at a single location.
Pick-up â The location where goods or items are collected.
Drop-off â The location where the collected items are delivered.
A pick-up task and its matching drop-off task work together as one delivery.
Linking Pick-up and Drop-off Tasks
To tell GSMtasks that two tasks belong together, both tasks must have the same Reference Number.
For example:
Task Category | Address | Reference | Category |
Pick-up | Restaurant | 123456 | pick_up |
Drop-off | Customer | 123456 | drop_off |
Because both tasks share the same reference number, GSMtasks recognises them as one delivery.
Important: If the reference numbers are different, GSMtasks treats them as completely separate tasks.
Creating Pick-up & Drop-off Tasks
You can create these tasks:
manually
by importing an Excel or CSV file
through the API
Regardless of how the tasks are created, both tasks must share the same Reference Number (if they belong together).
Learn more:
Importing Pick-up & Drop-off Tasks
When importing tasks from Excel or CSV, create two separate rows:
one row for the Pick-up task
one row for the Drop-off task
Each row should:
use the correct Task Category
contain its own address
contain the same Reference Number
Once imported, GSMtasks automatically links the two tasks together.
Route Optimisation
During route optimisation, GSMtasks uses the shared Reference Number to recognise that the pick-up and drop-off belong together.
This helps ensure both parts of the delivery remain connected throughout planning and execution.
Learn more:
Best Practices for the best results:
Use a unique Reference Number for every delivery.
Never reuse the same Reference Number for unrelated deliveries.
Ensure both tasks use the correct Task Category.
Double-check that both tasks share an identical Reference Number before importing.