SMS notifications in GSMtasks π²
Triggered push-notifications are awesome! Why?
π You can inform your customers when your employees start and complete tasks, are on their way, and much more.
π You can edit the notifications as you please and even boost your marketing with them.
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Notification use cases
#1 Thank your customers for their order ππ
βSend an automated SMS after a customer has placed an order!
π For example: "Hi, Mary! Thank you for your purchase and for supporting our business. Your items will arrive soon!"
This will make your customers feel appreciated and they might even recommend you to their friends.
#2 Let them know when the package is on the way ππ¦
βTriggered based notifications will go out when the driver is near the customer!
π For example: "Hello, Mary! Your package is on the way and will arrive at xxx. You can track your order here: (HTML link). If the time is not suitable for you, feel free to contact us and we'll rearrange the delivery!"
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This will give them a chance to meet your driver on time or even change the pick-up place when needed.
#3 Make customers your influencers π±ββοΈπ²
βSend a follow-up SMS after the delivery!
π For example: "Hello, Mary! We hope you loved our service and order from us soon www.example.com/order-now. We love seeing pictures of our happy customers with their new products! Tag us in your picture of you and your new product using the following hashtag: Β #examplebrandname"
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All this can easily be done with GSMtasks notification templates!
βLet your imagination go wild!Β
Sample notification templates π
We have created two sample notification templates for you - one for when a task has been completed and the other for when the order is in transit.
To view them, access Settings -> Notification templates
π To activate the notifications, please contact our support team!
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Yours truly,
The whole GSMTasks team π