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Trigger-based SMS Notifications
Trigger-based SMS Notifications

What are trigger-based SMS notifications and how to use them?

Grete Jeltsov avatar
Written by Grete Jeltsov
Updated over 8 months ago


SMS notifications in GSMtasks πŸ“²

Triggered push-notifications are awesome! Why?

πŸ‘ You can inform your customers when your employees start and complete tasks, are on their way, and much more.

πŸ‘ You can edit the notifications as you please and even boost your marketing with them.
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Notification use cases

#1 Thank your customers for their order πŸ’œπŸ™


​Send an automated SMS after a customer has placed an order!

πŸ“Œ For example: "Hi, Mary! Thank you for your purchase and for supporting our business. Your items will arrive soon!"

This will make your customers feel appreciated and they might even recommend you to their friends.


#2 Let them know when the package is on the way πŸššπŸ“¦


​Triggered based notifications will go out when the driver is near the customer!

πŸ“Œ For example: "Hello, Mary! Your package is on the way and will arrive at xxx. You can track your order here: (HTML link). If the time is not suitable for you, feel free to contact us and we'll rearrange the delivery!"
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This will give them a chance to meet your driver on time or even change the pick-up place when needed.


#3 Make customers your influencers πŸ‘±β€β™€οΈπŸ“²


​Send a follow-up SMS after the delivery!

πŸ“Œ For example: "Hello, Mary! We hope you loved our service and order from us soon www.example.com/order-now. We love seeing pictures of our happy customers with their new products! Tag us in your picture of you and your new product using the following hashtag: Β #examplebrandname"
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All this can easily be done with GSMtasks notification templates!
​Let your imagination go wild!Β 


Sample notification templates πŸ“ƒ

We have created two sample notification templates for you - one for when a task has been completed and the other for when the order is in transit.

To view them, access Settings -> Notification templates

πŸ“Œ To activate the notifications, please contact our support team!


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