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Request a refund
Habitify avatar
Written by Habitify
Updated over a week ago

Refund on subscription via iOS app

  1. Sign in to reportaproblem.apple.com.

  2. Tap or click "I'd like to," then choose "Request a refund."

    iPhone showing the Report a Problem website where you can request a refund. After you choose Request a refund, choose the reason why you're asking for the refund.

  3. Choose the reason why you want a refund, then choose Next.

  4. Find the recent subscription item of the app Habitify, then choose Submit.

If your request is approved by Apple, it might take additional time for the funds to return to your payment method.

For more information, please check here.

Refund on subscription via Android app

If it’s been less than 48 hours since you bought an app or made an in-app purchase: You can request a refund through Google Play.

  1. Go to the Play Store app.

  2. At the top right, click your Profile picture.

  3. Click Payments & subscriptions > Budget & history.

  4. For the order you want to request a refund, click on View to see Transaction details.

  5. Click Report a problem.

  6. Select the reason for the refund from the dropdown.

  7. Click Submit.

Refund on subscription via Website app

For subscriptions made on the website app, you can request a refund within 7 days since the payment date.

You can leave us a screenshot of the payment invoice, or the email address you enter when process your payment. Our team will get back and check your request within 24 hours.

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