Habit tracking apps like Habitify are essential tools for building and maintaining positive habits. However, encountering issues such as not receiving notifications can disrupt your progress. If you're using an Android device and not receiving habit reminders from Habitify, this guide will help you troubleshoot and resolve the issue.
Verify Notification Settings for Habitify
First, ensure that notifications are enabled for Habitify in your device settings:
Open the Settings app on your Android device.
Tap on Apps & notifications or Apps.
Find and select Habitify from the list of apps.
Tap on Notifications.
Make sure that all notification options are enabled.
Disable Battery Optimization for Habitify
Battery optimization features on Android devices can sometimes prevent apps from sending notifications:
Open the Settings app.
Tap on Battery or Battery & performance.
Select Battery optimization.
Find Habitify in the list and select Don't optimize or No restrictions.
Check Do Not Disturb and Focus Modes
Do Not Disturb and other focus modes can silence notifications:
Open the Settings app.
Tap on Sound or Sound & vibration.
Select Do Not Disturb.
Ensure Do Not Disturb is turned off, or configure it to allow notifications from Habitify.
Ensure Your Device Has the Latest Updates
Keeping your device and apps updated is crucial:
Open the Settings app.
Tap on System or About phone.
Select Software update to check for and install any available Android updates.
Open the Google Play Store, search for Habitify, and ensure the app is updated to the latest version.
Reinstall Habitify
Reinstalling the app can sometimes resolve notification issues:
Open the Google Play Store.
Search for Habitify and select it.
Tap on Uninstall.
After the app is uninstalled, tap on Install to reinstall Habitify.
Log back in and check if the notification issue is resolved.
Check Internet Connection and Device Storage
A stable internet connection and sufficient device storage are essential:
Ensure your device is connected to a stable Wi-Fi or cellular network.
Open the Settings app.
Tap on Storage to check available storage. Free up space if necessary.
Reset App Preferences
Resetting app preferences can sometimes help with notification issues:
Open the Settings app.
Tap on System.
Select Reset options or Reset settings.
Tap on Reset app preferences. This will not delete your data but will reset all app preferences, including notification settings.
If none of the above steps work, the issue might be more complex. Contact Habitify support for further assistance at contact@habitify.me or via the in-app chatbox.