If you are unsure if you have an active subscription, you can check out the article here.

To cancel an active subscription, you can unsubscribe by following the steps here:

For Apple users (iOS): Click on this link to go to the Apple subscriptions -> find the Hallow app where you can see your subscription or cancel it if needed at any time! If you are subscribed a check mark will show up next to one of the price options and there will be a cancel button below. If not there will not be a cancel button and no check mark.

For Android users:

  1. On your Android phone or tablet, open the Google Play Store

  2. Check to make sure you're signed in to the correct Google Account.

  3. Tap Menu > Subscriptions.

  4. Select the subscription you want to cancel.

  5. Tap Cancel subscription.

  6. Follow the instructions provided.

For Amazon users: Follow the steps in this link

If you subscribed via our website (to include PayPal): Go to our website sign in page and sign into your account. Next, click on "subscriptions" on the left and then choose the option labeled "Free" and tap "cancel subscription"

If you choose to cancel you’ll still have access to all of the content for the duration of the free trial and once that expires you'll still have access to our free content (e.g., intro, dailies). We would be sad to see you leave, but would really appreciate any feedback you have in terms of how we can make the app better! Please chat us here or email us at support@hallow.app.

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