If you would like to permanently delete your account with Hallow, please follow the instructions below.
IMPORTANT:
Deleting the app from your phone does not delete, cancel, or otherwise change your account or subscription with Hallow.
To confirm if you still have an active subscription or not, you can follow the steps in this article.
To cancel an existing trial or subscription, you can follow the steps in this article.
Once confirmed that you don’t have a subscription, you can delete your account.
Your account will be fully deleted from our platform in 48hrs. If you change your mind and would like to reverse the deletion, just log in to your account before the 48hrs is up.
How to delete an account on the app:
WARNING: THIS CANNOT BE REVERSED AT A LATER DATE.
1. Tap on the Me tab in the bottom right of the screen.
2. Tap the cog in the top right of the screen to open Settings.
3. Tap on your Name and Email address.
4. Tap Delete My Account and select Delete Account if you want to proceed.
How to delete an account on the website:
Log in to your account by clicking this link.
Click on the three-bar icon in the upper right corner.
Click on Settings.
Delete Account.
We're always here to help if you need it and should reach out shortly through this purple chat window or through e-mail at support@hallow.app.