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Getting Started with HazardCo Professional

Everything you need to do in your first few weeks as a HazardCo Professional member, from downloading the App to pre-qualifying your contractors

Who Can Use This Guide?

  • Professional membership customers

  • Hub Admin and Hub User roles can complete the Hub-based setup steps below

  • All team members (including Mobile Only roles) will use the HazardCo App day to day

1. Download the HazardCo App

Get the App on your phone and start using it as part of your everyday work, and make sure your whole team does the same.

  1. Download the HazardCo App from the Google Play Store or Apple App Store.

  2. Log in using the details you received by email when your membership was activated.

Please Note: If you haven't received your login details, or you're unsure, call us on 1800 954 702 and we'll sort it out.

2. Access Your Health and Safety Policy and Procedures

Your Health and Safety Policy and Procedures (P&S) document outlines how work should be done safely, helps reduce the risk of injury or illness, and shows your commitment to a healthy workplace.

  1. Log into the HazardCo Hub.

  2. Click Company Settings.

  3. Open and download your Policy and Procedures document.

Learn more: Company Details

3. Pre-Qualify Your Contractors

Managing contractors comes with risk, but HazardCo makes it simple to protect your business with an automated system to pre-qualify contractors and check insurance, trade qualifications, and more.

  1. In the Hub, invite your contractors to complete pre-qualification.

  2. You'll be notified by email when a contractor submits their pre-qualification.

  3. Head back into the Hub to review the submission. You can check the pre-qualification status of all contractors at a glance.

  4. Accept or reject the submission. If you reject one, write a comment explaining why so the contractor can resubmit successfully.

Learn more: What happens when you send a pre-qual request to your contractors

4. Use Your SWMS Tools to Manage High-Risk Work

You can complete a Safe Work Method Statement (SWMS) in the HazardCo App for any high-risk construction work.

  1. Open the HazardCo App.

  2. Start a new SWMS for the high-risk construction work being carried out.

  3. Work through the prompts to record the hazards, controls, and people involved.

Please Note: Your membership gives you access to over 25 easy-to-edit SWMS templates.

SWMS with Risk Matrix: For tenders, prequalification, or more complex work, use SWMS with Risk Matrix to assess hazards by mapping the likelihood and consequence of each risk. For most everyday jobs, a standard SWMS is all you need.

Learn more: Digital SWMS in the HazardCo App · SWMS Templates · SWMS with Risk Matrix

5. Add Your Team

Set your team up on the HazardCo App so they can help you manage your daily Health and Safety.

  1. Log into the Hub.

  2. Go to Company Details.

  3. Scroll to Manage Team and click Add Team Member.

  4. Enter their first name, last name, email address, and phone number, then choose their role.

  5. Click Save.

Please Note: If you don't see the Manage Team section, call or email us for assistance.

Learn more: Managing Your Team · Health and Safety Activity Schedule for Australian Members

6. Complete Your Health and Safety Check

Our Health and Safety Checklist is a great place to start, it walks you through the basics and shows you exactly what you need to set up. It's broken down into 5 simple areas: Work, People, Incidents, Emergency Procedures, and Administration.

  1. Open the Health and Safety Checklist.

  2. Work through each of the 5 areas, focusing on what applies to your business.

  3. Start with the highest priority items so you can get the most important things in place quickly.

Please Note: Not everything will apply to every business, skip anything that isn't relevant to the work you do.

Learn more: Health and Safety Checklist

7. Book Your Free Training

Online training: Watch our library of short demo videos in your own time, or join one of our weekly live training sessions to help you get the most out of your membership.

Learn more: On-Demand Training for Australian Customers · Live Training for Australian Trade Members

Risk Management Training: As part of your Professional membership, you get free access to Pointsbuild's WHS Risk Management Training, a practical online course that helps you identify, assess, and control risks on-site. This course normally costs $70 per person, but is included in your membership at no extra cost.

  1. Open the Pointsbuild WHS Risk Management Training opt-in form.

  2. Complete the opt-in details.

  3. Access the course once your opt-in is confirmed.

Learn more: Opt in to the Pointsbuild WHS Risk Management Training course

8. Show You're Serious About Health and Safety

Once you're up and running, download the HazardCo Member badge to add to your website or share on your socials.

  1. Download the Member Badge or Member Banner.

  2. Add it to your website, email signature, or social media profiles

Getting Help and Support

As a HazardCo member, you get access to our expert Health and Safety team as well as general product support.

  • Phone and email: Call us on 1800 954 702 or email info@hazardco.com, available 8am–5pm AEST.

  • 24/7 incident support and expert advice from our advisory team.

  • HazardCo Help Centre: Visit the HazardCo Help Centre for FAQs, troubleshooting, and how-to guides.

  • AI Joe: Chat with our AI Assistant, available 24/7 in the App (via the Support icon) or the Hub, for quick questions and step-by-step guidance.

  • Blogs: Check out our Blogs page for technical and educational construction industry content.

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