Who Can Use Hub Notifications?
Hub Admins can enable or disable notifications for their company.
Premium and Complete Customers can manage Site Activity notifications
Compete Customers can manage Pre-qualification notifications and additional Document notifications
How to Configure Notifications
Log into the Hub and navigate to Notifications from the left-hand menu.
Toggle each notification on or off using the switches.
Changes apply automatically to all relevant users in your account (Site Supervisors or Main Contacts, depending on the notification type).
Notification Types
There are three categories of notifications:
Site Activity - Sent to Site Supervisors to keep them informed about who is on their sites. Includes scan-in/out alerts, induction completions, and end-of-day summaries (sent from 5pm local time on days with site activity).
Pre-Qualifications - Sent to Main Contacts to help manage contractor compliance. Includes reminders when Pre-Quals are expiring or have expired, and reminders for contractors to complete pre-qual requests
Documents - Sent to Main Contacts to track credential expiry for both your own employees and your contractors' employees as well as pre-qual documents such as insurance expiration. Includes advance warnings and follow-up reminders after expiry.
Please Note:
Notifications are configured at the company level and cannot be customised per user.
Only Hub Admins can access the Notifications settings page.
Each notification on the settings page includes a description of what it does and when it's sent.