Who Can Use Pre-Qualification Reminder Emails?
Builders:
Complete and Professional plan customers using Pre-Qualification through the Hub
The user assigned the Main Contact responsibility receives the Day 30 alert (see below)
Contractors:
Anyone invited to complete a Pre-Qual receives the Day 2, Day 5, and Day 10 reminder emails, a HazardCo Hub account isn't required to receive them.
Reminder Email Schedule
Once a Contractor has been invited and their Pre-Qual has been linked to the Builder's account, HazardCo automatically tracks progress and sends reminder emails if no update has occurred.
Invitation email – sent to the Contractor as soon as the Builder invites them to complete a Pre-Qual.
Day 2 reminder – sent to the Contractor if there's been no update to the Pre-Qual since it was linked to the account.
Day 5 reminder – sent to the Contractor under the same conditions.
Day 10 reminder – sent to the Contractor under the same conditions.
Day 30 alert – if the Pre-Qual still hasn't been submitted by day 30, HazardCo emails the Builder to let them know their Contractor hasn't responded.
Please Note:
These reminders are triggered by inactivity, not by the original invitation date, the count starts from when the Pre-Qual was linked to the Contractor's account.
This reminder cadence is automatic and applies to every Pre-Qual there's no setting to turn it off or adjust the timing.
Once the Contractor submits their Pre-Qual, no further reminder emails go out for that submission.