How to add team members in the Hub
Log into the Hub with a Hub Admin user.
Click on the Company Settings option in the left hand menu and click on the "Team members" tab. Please note: Only Hub Admin's can manage team members.
Click the blue 'Add team member' button at the top of the team member list.
Fill out the new team member form and upload any relevant user certifications.
Click the 'Save' button once you have added all of the mandatory details and the team member will be sent an email inviting them to join HazardCo account. The user can set their password using the link in the email to login into the system.
Roles explained
Hub Admin - Full Hub and App access, including company settings and billing. Can also edit and delete records, reports and data created by other users. Suitable for people who need complete control of your HazardCo account. (Paid user)
Hub User - Full Hub and App access, including company settings but excluding billing. Can manage their own records and reports, but not those created by other users.
Suitable for people who work across your health and safety data day to day without needing account-level control. (Paid user)
Mobile Only - App access to create and edit reports anytime, plus scan on site. Limited Hub access to view, create and edit reports.
Suitable for people who mainly work from the App but occasionally need reports in the Hub. (Paid user)
Free Profile - App access to scan onto a HazardCo site. Some sites unlock report creation while on site.
Suitable for people who only need to scan in and work on a site someone else has set up. (Not a paid user)
Responsibilities explained
Main contact - These users will receive email copies of all HazardCo reports created by your team as well as any pre-qualification & document expiry emails.
Billing contact - These users will receive all HazardCo billing related correspondence such as Invoices
Renewal contact - These users will receive HazardCo subscription renewal correspondence sent when a contract terms is ending and will be automatically renewed.
These Responsibilities are option but all accounts must have at least one Billing contact, Renewal contact and Main contact. Multiple users can have these applied.
Updating and deleting team members
To update or delete a team member select them from the list of team members
You can update any of the fields apart from the email address (contact our support team if you need to update an email address). You can also upload certifications against the users profile
If you want to remove a team member from your account, click on the "Delete this account" option at the bottom of the page.
Troubleshooting
If a team member invite gets deleted, expires or can’t be accessed for any reason, you use this forgot password form to reset their password, so that they can access their account. Alternatively, you can direct them the team member to follow the same steps.