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Managing your team
Managing your team

How to add, update and delete team members. How the different user roles works.

Updated over a month ago

How to add team members in the Hub

  1. Log into the Hub with a Hub Admin user.

  2. Click on the Company Details option in the left hand menu and click on the "Team members" tab. Please note: Only Hub Admin's can manage team members.

  3. Click the blue 'Add team member' button at the top of the team member list.

  4. Fill out the new team member form and upload any relevant user certifications.

  5. Click the 'Save' button once you have added all of the mandatory details and the team member will be sent an email inviting them to join HazardCo account. The user can set their password using the link in the email to login into the system.


Roles explained

  • Hub Admin - Full access to the system including company details and billing. Suitable for users that need full access to HazardCo & people responsible for billing.

  • Hub User - Access to both the Hub (excl company details and billing) and the App.
    Suitable for users that need to access all of your HazardCo health and safety data.

  • Mobile Only - App access only for scanning in, creating reports & tasks
    Suitable for users that only need to use the App to create reports & scan on site

  • Free Profile - Not counted as a paid user within your subscription
    Suitable for users that only need to use the App to scan on site


Responsibilities explained

  • Main contact - These users will receive email copies of all HazardCo reports created by your team as well as any pre-qualification & document expiry emails.

  • Billing contact - These users will receive all HazardCo billing related correspondence such as Invoices

  • Renewal contact - These users will receive HazardCo subscription renewal correspondence sent when a contract terms is ending and will be automatically renewed.

These Responsibilities are option but all accounts must have at least one Billing contact, Renewal contact and Main contact. Multiple users can have these applied.


Updating and deleting team members

  1. To update or delete a team member select them from the list of team members

  2. You can update any of the fields apart from the email address (contact our support team if you need to update an email address). You can also upload certifications against the users profile

  3. If you want to remove a team member from your account, click on the "Delete this account" option at the bottom of the page.

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