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How do I cancel an order schedule?

How to cancel or pause an order schedule

Emily Mackness avatar
Written by Emily Mackness
Updated over 6 months ago

In order to cancel an order schedule, please follow the below steps:

  1. Go to the ‘Orders’ tab at the bottom of the screen

  2. Select ‘View details’ next to the schedule you would like to cancel

  3. Click on the three dots in the top right-hand corner

  4. Select ‘Cancel’

  5. You will then be asked to confirm that you would like to cancel the order schedule

  6. Click ‘Yes’

You also have the option to ‘Pause’ your order schedule. To do this, you will need to follow the same steps as above, but select ‘Pause’ instead of ‘Cancel’.

To resume a paused order schedule, go to 'Orders' and select ‘Reactivate’.

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