Issue

Description

Status

eSig texting

When you do an eSignature enrollment, you can send clients an email and/or text. This sends 2 messages: one with a link to sign, one with a code to enter. The text option does not send the code, making it unusable.

🚧 Connecture is working on a fix which will be ready Monday night.

Gold Kidney enrollment

Certain Gold Kidney enrollment forms don't select from the list of SEPs, including AEP.

Interim solution: just select the SEP radio button.

🚧 Connecture is working on a fix.

BCBS NC enrollment

Certain BCBS NC enrollment forms don't let you choose an SEP, blocking the enrollment.

Interim solution: enroll on the BCBS NC carrier site, or wait a few days to submit on our site.

🚧 Connecture is working on a fix.

NPN field

A handful of carriers' enrollment forms show the NPN field as blank and uneditable:

Don't worry! You never need to enter your NPN on the enrollment form – we automatically attach your NPN & Writing Number to each enrollment file on the backend. So just ignore this issue.

🚧 Connecture is working on a fix to make this clearer.

Issue

Description

Status

Humana HRAs

Humana HRAs aren't loading as expected.

🚧 Connecture is working on a fix.

Zing HRAs

Zing HRAs aren't loading as expected.

🚧 Connecture is working on a fix.

Issue

Description

Status

Humana
​D-SNPs Illinois

For a day, certain Illinois zip codes weren't showing the Humana D-SNP FIDE.

✅ Fixed