Your Writing Number is a unique number that some carriers assign when they grant you appointments. Your Writing Number may also be referred to as a Tax ID, TIN, SAN, Agent ID, or something else depending on the carrier.
Some carriers don't use a Writing Number, and only rely on your NPN. For these, just enter your NPN when asked for your Writing Number.
Where you should go to locate your Writing Number will vary by carrier – but it's usually best to check your carrier's broker portal, or call the carrier's broker support line. See below for details per carrier.
Aetna
Aetna only uses to NPN to identify agents – so when asked for a Writing Number, just enter your NPN.
Anthem
Anthem refers to your Writing Number as "Encrypted TIN" or “ETIN,” which is typically a 10-digit code. Your Encrypted TIN or ETIN will be visible from the Account Details page within your Anthem broker portal.
Here is an example of how your Encrypted TIN or ETIN will be displayed within the Account Details page of your Anthem broker portal:
BCBS Michigan
BCBS Michigan uses a distinct Writing Number that is different from your NPN, called Agent ID. You can find this number in your BCBS Michigan broker portal. Or, you can ask your upline, or call BCBS Michigan's Broker Support.
Capital Blue Cross
Capital Blue Cross only uses to NPN to identify agents – so when asked for a Writing Number, just enter your NPN.
Caresource
Caresource uses a distinct Writing Number that is different from your NPN. You can find this number in your Caresource broker portal. Or, you can ask your upline, or call Caresource's Broker Support.
Cigna
Cigna refers to your Writing Number just as “Writing Number,” which typically begins with a ‘C’ or a ‘B,’ and is followed by 6-digits.
Devoted
Devoted only uses to NPN to identify agents – so when asked for a Writing Number, just enter your NPN.
Gold Kidney
Gold Kidney only uses to NPN to identify agents – so when asked for a Writing Number, just enter your NPN.
Health Alliance
Health Alliance refers to your Writing Number as “Writing Number,” Broker Writing Agent Number" which is a 7-digit number. You may reach out to Health Alliance Broker Support for help locating your Writing Number.
Health First Health Plans (FL)
Health First only uses to NPN to identify agents – so when asked for a Writing Number, just enter your NPN.
Humana
Humana refers to your Writing Number as "Agent SAN," which is a 7-digit number. Your Agent SAN will be visible from the Licenses page within your Humana broker portal.
When you log in to the broker portal, click the Licenses section of the Dashboard:
You'll arrive at the Licenses page, and see your Agent SAN up top:
Agency SAN
When you add Humana to your Carrier Settings, we also ask for your upline's Agency SAN. To find that:
Go to Humana's broker portal
Click into Active Policies (here)
Click the name of any client who was written under the upline (here)
Then click the Applications & Policies tab (here)
Then scroll to the Agent Information section at bottom (here)
You'll see two SANs – the bottom one is the one you want, your upline Agency SAN.
Or, you can ask your upline, or call Humana Broker Support at (800) 309-3163.
Imperial
Imperial only uses to NPN to identify agents – so when asked for a Writing Number, just enter your NPN.
Medical Mutual
Medical Mutual only uses to NPN to identify agents – so when asked for a Writing Number, just enter your NPN.
Molina
Devoted only uses to NPN to identify agents – so when asked for a Writing Number, just enter your NPN.
Prominence
Prominence only uses to NPN to identify agents – so when asked for a Writing Number, just enter your NPN.
Quartz
Quartz only uses to NPN to identify agents – so when asked for a Writing Number, just enter your NPN.
Select Health
Select Health uses a distinct Writing Number that is different from your NPN. You can find this number in your Select Health broker portal. Or, you can ask your upline, or call Select Health's Broker Support.
United Healthcare
United Healthcare refers to your Writing Number as "Agent ID," which is a 7-digit number. Your Agent ID will be visible within United's "Jarvis" broker portal here.
To find the page, log in, and you'll see it under your name here, labeled WID (Writing ID).
Just be sure this is your Medicare Writing Number and not your ACA (or other product's) Writing Number. To be sure of that, click your name in the top right, click "Manage Profile," then click "Certifications" – if you see Medicare certifications there, you're in the right place. If you don't, click your name in the top right again, to toggle to your Medicare account, right beneath where it says "Change Agent ID."
You may also reach out to your upline agency or call United Healthcare Broker Support at (888) 381-8581 to locate this number.
Wellcare
Wellcare only uses to NPN to identify agents – so when asked for a Writing Number, just enter your NPN.
Frequently asked questions
What is an “NPN?”
Your National Producer Number (NPN) is a unique number assigned to you during the licensing application process. If you are a licensed agent, you will be able to look up your NPN easily here. You may also check out CMS’ NPN FAQ here to learn more.
Questions? Contact support
Call (855) 521-4984 or email medicare-agents@healthsherpa.com with questions.
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