Your Writing Number is a unique number that some carriers assign when they grant you an appointment. It may be referred to as Tax ID, TIN, SAN, or Agent ID, depending on the carrier.
Some carriers don't use a Writing Number – for these, just enter your NPN when asked for your Writing Number.
Where to go to locate your Writing Number will vary by carrier – but it's usually best to check your carrier's broker portal, or call the carrier's broker support line. See below for details per carrier.
Aetna
Aetna only uses to NPN to identify agents – so when asked for a Writing Number, just enter your NPN.
Phone: 1-866-714-9301
Email: BrokerSupport@aetna.com
Anthem
Anthem refers to your Writing Number as "Encrypted TIN" or “ETIN,” which is typically a 10-digit code. Your Encrypted TIN or ETIN will be visible from the Account Details page within your Anthem broker portal.
Here is an example of how your Encrypted TIN or ETIN will be displayed within the Account Details page of your Anthem broker portal:
Phone: 1-888-209-7839
BCBS Illinois
BCBS IL(HCSC) uses a unique Writing Number called a Producer ID, which is different from your NPN. It is typically 9 digits long. You can find this number in your BCBS IL broker portal. Or, you can ask your upline, or call BCBS IL's Broker Support.
Phone: 1-855-782-4272
BCBS Michigan
BCBS Michigan uses a distinct Writing Number that is different from your NPN, called Agent ID. You can find this number in your BCBS Michigan broker portal. Or, you can ask your upline, or call BCBS Michigan's Broker Support.
Phone: 1-877-258-3932
Email(s):
BCBS Montana
BCBS MT(HCSC) uses a unique Writing Number called a Producer ID, which is different from your NPN. It is typically 9 digits long. You can find this number in your BCBS MT broker portal. Or, you can ask your upline, or contact BCBS MT's Broker Support:
Phone: 1-855-782-4272
BCBS Nebraska
BCBS NE uses a unique Writing Number, which is different from your NPN. It is almost always in the format of 5 digits, a dash, and 5 more digits – for example: 12345-67890
You can find this number in your BCBS NE broker portal. Or, you can ask your upline, or contact BCBS NE's Broker Support at BrokerServices@NebraskaBlue.com.
BCBS New Mexico
BCBS NM(HCSC) uses a unique Writing Number called a Producer ID, which is different from your NPN. It is typically 9 digits long. You can find this number in your BCBS NM broker portal. Or, you can ask your upline, or call BCBS NM's Broker Support.
Phone: 1-855-782-4272
BCBS North Carolina
BCBS NC uses a unique Writing Number called a Producer ID, which is different from your NPN. It typically begins with 'P00' followed by five digits.
Phone: 1-888-868-5598
Email: credentialing@bcbsnc.com
BCBS Oklahoma
BCBS OK(HCSC) uses a unique Writing Number called a Producer ID, which is different from your NPN. It is typically 9 digits long. You can find this number in your BCBS OK broker portal. Or, you can ask your upline, or call BCBS OK's Broker Support.
Phone: 1-855-782-4272
BCBS Texas
BCBS TX(HCSC) uses a unique Writing Number called a Producer ID, which is different from your NPN. It is typically 9 digits long. You can find this number in your BCBS TX broker portal. Or, you can ask your upline, or call BCBS TX's Broker Support.
Phone: 1-855-782-4272
Capital Blue Cross
Capital Blue Cross only uses to NPN to identify agents – so when asked for a Writing Number, just enter your NPN.
State(s): PA
Phone:
Email: cbcmspi@capbluecross.com
CareSource
CareSource uses a distinct Writing Number that is different from your NPN. You can find this number in your Caresource broker portal. Or, you can ask your upline, or call Caresource's Broker Support.
NOTE: CareSource recently changed the format of their Writing Numbers from ABC1234567 to just numbers (1234567). So if you see 3 letters at the beginning of your Writing Number, omit those when you enter it on our site.
State(s): GA, OH
Phone: 833-230-2002
Email: salessupport@caresource.com
Cigna
Cigna refers to your Writing Number just as “Writing Number,” which typically begins with a ‘C’ or a ‘B,’ and is followed by 6-digits.
Phone: 1-866-442-7516
Email: carl@cignahealthcare.com
Clover
Clover only uses to NPN to identify agents – so when asked for a Writing Number, just enter your NPN.
Phone: 1-855-979-2236
Email: brokers@cloverhealth.com
Devoted
Devoted only uses to NPN to identify agents – so when asked for a Writing Number, just enter your NPN.
Phone: 1-877-764-9446
Email: agent-support@devoted.com
Essence
Essence refers to your Writing Number just as “Writing Number,” often between 7-8 digits long. You can request this number from your upline or from the Essence broker support team.
State(s): AR, IL, IN, KY, MO, OH
Phone: 1-877-259-8657
Email: ProducerSupport@lumeris.com
Eternal
Eternal Health only uses to NPN to identify agents – so when asked for a Writing Number, just enter your NPN.
State(s): AZ, MA
Gold Kidney
Gold Kidney only uses to NPN to identify agents – so when asked for a Writing Number, just enter your NPN.
State(s): AZ, FL
Phone: 1-844-294-6535
Email: brokers@goldkidney.com
Health Alliance
Health Alliance refers to your Writing Number as “Writing Number,” Broker Writing Agent Number" which is a 7-digit number. You may reach out to Health Alliance Broker Support for help locating your Writing Number.
State(s): IL, IA, NC, NE, OH
Phone: 1-877-917-8489
Health First Health Plans
Health First only uses to NPN to identify agents – so when asked for a Writing Number, just enter your NPN.
State(s): FL
Phone: 1-877-693-648
Email: HFBroker@hf.org
Highmark
Highmark only uses to NPN to identify agents – so when asked for a Writing Number, just enter your NPN.
State(s): DE, NY, PA, WV
Phone: 1-800-652-9459
Humana
Humana refers to your Writing Number as "Agent SAN," which is a 7-digit number. Your Agent SAN will be visible from the Licenses page within your Humana broker portal.
When you log in to the broker portal, click the Licenses section of the Dashboard:
You'll arrive at the Licenses page, and see your Agent SAN up top:
Phone: 1-800-309-3163
Email: agentsupport@humana.com
Imperial
Imperial only uses to NPN to identify agents – so when asked for a Writing Number, just enter your NPN.
State(s): CA
Phone: 1-800-838-5197
Medica
Medica uses a distinct Writing Number, between 4 and 6 digits, that is different from your NPN. They call it the Broker ID number.
You can find this number in your Medica broker portal. Or, you can ask your upline, or contact Medica Broker Support.
Phone: 1-866-752-0945
Email: BrokerExperience@medica.com
Medical Mutual
Medical Mutual only uses to NPN to identify agents – so when asked for a Writing Number, just enter your NPN.
State(s): OH
Molina
Molina only uses to NPN to identify agents – so when asked for a Writing Number, just enter your NPN.
Phone: 1-866-440-9788
Network Health
Network Health uses a distinct Writing Number, 6-digits, that is different from your NPN. You can find this number in your Network Health broker portal. Or, you can ask your upline, or call Network Health's Broker Support.
State(s): WI
Phone:
Priority Health
Priority Health uses a distinct Writing Number, which typically begins with a 'B0' or a ‘B1' and is followed by an additional 4-digits. You can request this number from your upline or from the Priority Broker Support Team.
State(s): MI
Phone:
Prominence
Prominence only uses to NPN to identify agents – so when asked for a Writing Number, just enter your NPN.
State(s): TX, NV, FL
Phone: 1-888-840-9080
Email: phpsalesteam@uhsinc.com
Quartz
Quartz only uses to NPN to identify agents – so when asked for a Writing Number, just enter your NPN.
State(s): IL, IA, MN, WI
Phone: 1-833-700-2262
SCAN
SCAN only uses to NPN to identify agents – so when asked for a Writing Number, just enter your NPN.
State(s): CA, AZ, NM, NV, TX
Phone: 1-562-989-5157
Select Health
Select Health uses a distinct Writing Number that is different from your NPN. You can find this number in your Select Health broker portal. Or, you can ask your upline, or call Select Health's Broker Support.
State(s): UT, ID, NV, CO
Phone: 1-801-442-4908
United Healthcare
United Healthcare refers to your Writing Number as Writing ID, which is a 7-digit number. This ID will be visible within United's "Jarvis" broker portal here.
To find the page, log in, and you'll see it under your name, labeled WID (Writing ID)
You may also reach out to your upline agency or call United Healthcare Broker Support at (888) 381-8581 to locate this number.
Phone: 1-888-381-8581
Email: phd@uhc.com
⚠️ Two common United RTS issues to look our for ⚠️
1. Agency vs Agent RTS
If after 24 hours, you still see a "not ready to sell" message, it's likely that your agent NPN / Writing Number are not RTS, but your agency NPN / Writing Number is RTS. Try adding your agency NPN / Writing Number for United, on the Carriers page – our sync will run overnight, and you should see your RTS status by the next morning. If you have any trouble, email rts@healthsherpa.com for help.
2. Medicare vs ACA RTS
Just be sure this is your Medicare Writing Number and not your ACA (or other product's) Writing Number. To be sure of that, click your name in the top right, click "Manage Profile," then click "Certifications" – if you see Medicare certifications there, you're in the right place. If you don't, click your name in the top right again, to toggle to your Medicare account, right beneath where it says "Change Agent ID."
Wellcare
Wellcare only uses to NPN to identify agents – so when asked for a Writing Number, just enter your NPN.
Phone: 1-866-822-1339
Zing
Zing only uses to NPN to identify agents – so when asked for a Writing Number, just enter your NPN.
State(s): IL, IN, MI, MS, OH, TN
Phone: 1-844-946-4226
Email: brokers@myzinghealth.com
Frequently asked questions
What is an “NPN?”
Your National Producer Number (NPN) is a unique number assigned to you during the licensing application process. If you are a licensed agent, you will be able to look up your NPN easily here. You may also check out CMS’ NPN FAQ here to learn more.
Questions? Contact support
Call (855) 521-4984 or email medicare-agents@healthsherpa.com with questions.
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