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Contact support

Jeff Kriege avatar
Written by Jeff Kriege
Updated over 2 weeks ago

Extended end-of-AEP hours:

Phone support will be online Saturday December 6th & Sunday December 7th,
6:00am to midnight EST

Contact our friendly HealthSherpa Medicare Support team for any questions, troubleshooting, or feedback.

No other Medicare platform has a Support team this readily accessible.

Support channels

1. Phone – (855) 521-4984 weekdays 6:00am–4:00pm EST

3. Facebook Group Join the HealthSherpa for Medicare Group on Facebook for support and input from our community of users.

4. AI chat – Our AI-powered chatbot has been trained on the platform, and can answer questions 24 hours a day, 7 days a week. Find it in the bottom right corner:

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