This article explains what happens after you upload a conversation using the Hearsay Extractor. Once a thread is uploaded, it's securely sent to your legal team’s portal using the code they provided (if you're an individual with your own account—skip to the last section below). You won’t be able to review or open the conversation inside the app after it’s been uploaded.
What happens after you upload a thread
After you select and share a conversation, the entire set of messages and media files are uploaded directly to your legal team’s secure portal. No conversations or media are shared that you or your legal team have not selected. If your legal team has pre-programmed the search parameters, the searching and selecting may be done for you and you may only need to confirm the conversations to be uploaded. For your privacy, they control who can view or access the shared messages.
Can I highlight messages for my lawyer?
You cannot highlight or annotate specific messages directly from the Hearsay Extractor app. Conversations need to be uploaded to the web portal before highlighting or taking notes.
My legal team wants me to review or tag messages. Can I do that?
Of course. But, depending on the firm’s setup, your legal team may:
Export a copy of the shared messages for you to review and mark up via doc or PDF.
Add you to their account as a client user, which gives you access to view shared threads and add tags or comments online. In this case, you will receive an email invitation from the platform and you will be able to login at (usehearsay.com/login). If you try to create an account without getting invited, you will not be able to review the conversations you upload, you must wait for the invitation.
If you're not sure what applies to your case, check with your legal team.
Are you an individual with your own account?
If you created your own Hearsay account without going through a law firm, or your law firm instructed you to sign up on your own, your uploaded messages are now only accessible to you. You can log in at usehearsay.com/login to view or export your messages at any time. You can also invite your legal team to review your notes and annotations, or leave annotations of their own, by inviting them to the Case.