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How can I invite team members to my team in Heepsy?

Information on how successfully invite new team members and how to solve problems around team invites

Sarah avatar
Written by Sarah
Updated yesterday

How to invite new team members

In order to invite a new team member, follow these steps:

  1. Navigate to Members

  2. Click Invite link

  3. Enter email of team member

  4. Send invite

How to deal with errors when inviting team members

Account already exists

If you get an error message that says "Account already exists" or similar, it means your team member already as an account in Heepsy. In Heepsy, emails that own an account can not be invited as team members of another account.

In order to fix this problem, follow these steps:

  1. Ask your team member to delete his existing account.

  2. Invite again your team member following the steps above.

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